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‎03-15-2016 12:46 PM

HP Recommended
Product: Pavilion 23xi
Operating System: Microsoft Windows 10 (64-bit)
I'm not sure if I'm posting in the right category but here it goes. I've connected my DVI cable from my PC into my monitor and when I turn the PC on the monitor doesn't turn on (it usually does). When I turn the monitor on manually it checks if the DVI/HDMI/VGA are connected but says "no signal", then says "monitor going to sleep". But for some odd reason when I take out the DVI from my PC or monitor the monitor turns on and says "check video cable", and then when I put the DVI back in it says "monitor going to sleep". Can someone please respond ASAP as I am very confused. Much appreciated.
4 people had the same question
10 REPLIES 10

‎03-15-2016 04:21 PM

HP Recommended

This forum is the correct place.  When the PC is starting up, is it possible to enter the setup and BIOS screens and then displaying screens?  Press Esc as soon as the physical start button is pressed.


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‎03-16-2016 01:44 AM

HP Recommended
Hi thanks for responding. No none of this is happening.
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‎03-16-2016 05:14 AM

HP Recommended

Is there any way that you can try this monitor on a different connection instead of the DVI?  Or try it on a different computer?


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‎03-16-2016 12:30 PM

HP Recommended
I'll try both. Thanks.
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‎03-17-2016 02:07 PM

HP Recommended
Hi I've tried using a HDMI cable but it still does not work. I'm not able to try a VGA cable. I'm unsure about a different computer.
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‎03-17-2016 02:39 PM

HP Recommended

When you tried the HDMI cable did you go thru the setup  or the BIOS entry attempt?


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‎07-10-2017 11:10 AM

HP Recommended
Hi, I am having the EXACT same problem but I do not have a HDMI port, I don't know what to to, I've tried using a different dvi cable and still hasn't worked...
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‎07-10-2017 12:26 PM

HP Recommended

If you are not using a HDMI port out, then what is being used and by what method or cable is being used?  What input on the monitor is being used?


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‎12-12-2019 08:58 AM

HP Recommended

Having the same issue but brain, keyboard and mouse not working and beeping noise. 

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