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‎09-23-2024 10:53 AM - edited ‎09-23-2024 11:00 AM

HP Recommended

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I own a hp omen 40l from 2022 and I was wondering if the board supports an intel i9-12900k upgrade. Once the i9 is in and I boot up the system, it seems to run perfectly fine but there is no video output to my monitor when plugged in and my keyboard does not register either. My gpu usually lights up and I don’t see that but the fans are spinning. My gpu is a Nvidia 3080 founders, an evga 850w power supply, and Corsair dominators 32g ram.  I don’t know what the issue is but when I put the old cpu back in which is an intel i5 it works fine again. If anyone knows what the issue is and how to solve it I would appreciate it.

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1 REPLY 1

‎09-23-2024 12:54 PM

HP Recommended

What's the product number of your PC?

 

Run the Windows system information app, and the product number will be found on the System SKU line.

 

The product number should provide the motherboard model that came with the PC and motherboard specs would have the processor upgrade information.

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