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Locked

‎01-27-2023 08:32 PM

HP Recommended
Product: HP Pavilion All-in-One PC 24-k0000i (7RD93AV)
Operating System: Microsoft Windows 11

My HP Pavilion All-in-One PC has the fan issue that most everyone else is having, however I tried to get help from HP support BEFORE the warranty expired. The fan comes on a minute or two after the computer is turned on and I am not in any programs at all.  The CPU is usually under 5%.  HP did ALL of the things they recommend including testing the heat, updating the BIOS, everything they recommend to be done, and the computer still continues to constantly run the fan.  My computer has been scanned daily and many times a day lately, the temporary files have been deleted, everything updated and the fan still cranks away for no reason.  I need some type of resolution.  I do not want to have to buy another computer and then sell this one to stop the problems.

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