Nvidia Quadro K6000 graphic card not working

[mark1var1973]

Hello. I just purchased a graphic card Nvidia Quadro k6000 as a upgrade for my HP z620. When installed the motherboard it gives me a MEM FAN red light with six beeps, followed by two seconds of silence and so on. The screen is obviously black and shows no sign of life. Do I have to install a new fan or change something in the setup? Thanks.

My current situation is:

CPU, single processor. Xeon E5 1650 v2.

BIOS; J61 v03.96

RAM; 64 GB DDR3

[Prométhée]

hi

Red Power LED blinks six times, once every second,followed by a two-second pause. Six beeps.
Pre-video graphics error.
CAUTION: Internal components might be powered even when
the computer is off. To prevent damage, disconnect the computer power cord before you remove a component.
1. Reseat the graphics card.
2. Verify the graphics auxiliary power cable is connected (if
applicable).
3. Confirm the graphics card is in the appropriate slot (PCIe
x16).
4. The problem might be on the graphics card. Contact HP

http://h10032.www1.hp.com/ctg/Manual/c04205252.pdf

card damaged, or incompatible may be
check the doc here

https://support.hp.com/us-en/product/hp-z620-workstation/5225037/manuals

[mark1var1973]

I already followed this reply from HP manual. Still not working.

[Prométhée]

it does not tell me, if
the graphics card is new, functional
correctly plugged into the correct pci slot, with additional pci connectors if necessary...
Power required and sufficient power available..

[NonSequitur777]

@mark1var1973,

Depending on what card you upgraded from, you may need to do a thorough uninstall using DDU.

-However, if you have no screen, that becomes problematic.  Your Intel Xeon E5-1650 v2 does not feature integrated graphics you could use.  I had a similar issue once, and I had to temporarily swap to a processor with integrated graphics.

If this is something you can do, I would do the following:

Simply boot into safe mode, run the DDU utility, and reboot. http://www.guru3d.com/files-details/display-driver-uninstaller-download.html.

Drivers can be found on Nvidia's website: http://www.nvidia.com/Download/index.aspx?lang=en-us install those after you have done a thorough uninstall of all previous drivers.

I`m curious, have you fitted this card for CAD or rendering -because this card isn't exactly optimized for gaming.

Kind Regards,

NonSequitur777

[mark1var1973]

Hi.

I want to replace my old Nvidia Quadro k2000 with the more powerful Nvidia Quadro k6000. The graphic card is new, and I will be using it for CAD purpose only. This card is listed among the cards available for this model of workstation, so I thought it was a safe buy.

What do you mean for integrated graphics? Thanks for your answer.

[NonSequitur777]

@mark1var1973,

What I meant by integrated graphics is for a chipset/motherboard compatible processor to have built-in integrated graphics, so you don't need a GPU.  Having a processor with integrated graphics is useful for your issue, because with integrated graphics you'll have graphics (screen) capability in order to troubleshoot your installed Nvidia Quadro K6000.  However, the problem is that it appears that the Xeon E5-processor line of processors lack integrated graphics, and so far, I haven't been able to identify any processors with integrated graphics that are compatible with an HP Z620 workstation.

I am still looking into it.

Kind Regards,

NonSequitur777

[NonSequitur777]

@mark1var1973,

All right, I have a possible solution for you: your motherboard has two PCIe X16 graphics slots.

Therefore, see if you can install (and power!) BOTH graphics cards. Connect your monitor to your K2000.  This way, you should get graphics capabilities through your Nvidia Quadro K2000, which will allow you to perform the troubleshooting steps I mentioned earlier.

Once both cards are installed, please see if the K6000 shows up in Device Manager under "Display adapters".

In addition, if you have an additional monitor, even better: connect that one to the K6000.  With any luck, you can see right away if the driver issues are resolved for your K6000.

Kind Regards,

NonSequitur777

[Brian1965 · Accepted solution]

Hi Mark,

Can you please confirm that you have plugged in the 2 off, 6-pin auxilliary power cables into the Quadro K6000 card? Since your older Quadro K2000 card is only a 51W GPU card, all its power requirements are supplied by the PCIe slot, and therefor the K2000 card did not require auxilliary power. The K6000 card requires 225W of power, and since the PCIe slot can only deliver up to 75W of power,  you must plug in both the 6-pin auxilliary power cables. NOTE: When the auxillairy power cables are not required, they are usually stored at the side of the drive caddy bays. The below image is for the HP Z820 and shows 3 off auxilliary power cables, remove both the 6-pin cables on your Z620 and plug them into your K6000 card.

Of course, if you have already installed the cables then my apologies, I'm just wanting to confirm this is a requirement for the card to work.

[NonSequitur777]

@Brian1965,

That is an excellent observation.  Assuming that @mark1var1973 has connected the auxiliary power cables, do you think that trying to install both cards as I proposed to troubleshoot the K6000 would work?

Kind Regards,

NonSequitur777