• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-17-2023 05:20 PM

HP Recommended

A customer bought this HP Desktop in my shop. It had the original HP 64 GB RAM which tested bad.

He ordered CORSAIR Vengeance RGB Pro Two 16gb 3200MHZ.

The Bios is underclocking the RAM down to 1066MHZ .  I noticed it while using CPU Z. I booted into the bios settings and did a Custom profile and set the RAM to the 3200MHZ but when I exit the Bios it starts beeping and then it will boot but when I go back to the bios it shows the RAM at 1066MHZ again. It has the most recent BIOS that does allow aftermarket memory.

Does anyone know why it is doing this and how to fix it?

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.