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HP Recommended

I cannot figure out how to open the CD player.  No button on either side of computer.  

1 REPLY 1
HP Recommended

Below is the link to the parts list for your PC's product number:

 

HP PartSurfer

 

It does not come with a DVD drive which is why there is no way to open the bezel blank which is the only part listed:

 

L67794-001
Bezel - P-ODD-BLANK-BEZEL-ID19-MT-OPP

 

Very few PCs come standard with optical disk drives anymore.

 

Yours is one of the many that don't.

 

An easy way to tell that your PC doesn't have a DVD drive is to go to 'This PC' and if there was a DVD drive, it would be described accordingly and assigned a drive letter like the hard drive has--usually Drive (D:).

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.