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‎02-22-2023 08:47 PM

HP Recommended
Product: Victus 15L i5 12400 w/ Arc A380

I ordered an Hp Victus 15L with the i5 12400 and Arc A380. In reading the specifications, I see where the Igpu of the CPU is disabled when gpu is installed. Per the build specs, the mother board is a Hp: Reno2., SSID 89B5, with Intel ADL H670 chipset. According to the Intel site, the Arc A380 works best when the resizeable bar option is activated. Can this be done with the Hp 15l computer. If so, how??

7 REPLIES 7

‎02-23-2023 09:18 AM

HP Recommended

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

 

----------------------------------

https://www.intel.com/content/www/us/en/support/articles/000092416/graphics.html

I do not think that we find this type of information for this motherboard here
if you can't find the option in the bios, and there's no way to fix it with an update, then I'm afraid you'll have to do without!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎02-23-2023 11:08 AM

HP Recommended

Thank you for responding to my inquiry. According to my order, the model number for my computer is 49N24AV. Does this help??

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‎02-23-2023 12:48 PM

HP Recommended

yes and no

it s this one probably  :

https://www.hp.com/us-en/shop/pdp/victus-by-hp-15l-gaming-desktop-tg02-0346st-49n24av-1

 

but here give

https://support.hp.com/us-en/product/victus-by-hp-15l-gaming-desktop-pc-tg02-0000i/2101006741/model/...

 

 

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‎02-23-2023 02:58 PM

HP Recommended

Sorry for being a bit dense, it does appears to be a TG02-0346st. Since this is my first encounter with this type of alteration, I'll proceed with care. Thank you for your help.

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‎02-24-2023 04:42 AM

HP Recommended

sorry, I don't understand your answer
this is what is mentioned in the link that I indicated from the shop..

https://www.hp.com/us-en/shop/pdp/victus-by-hp-15l-gaming-desktop-tg02-0346st-49n24av-1

Victus by HP 15L Gaming Desktop TG02-0346st

Included in Current Configuration

Intel® Core™ i5- 12400 (2.5 GHz up to 4.4 GHz , 18 MB L3 cache, 12 cores )

Alternate Options

Intel® Core™ i7-12700 (2.1 GHz up to 4.9 GHz, 25 MB L3 cache, 12 cores)

Included in Current Configuration

NVIDIA® GeForce® GTX 1660 SUPER™ (6 GB GDDR6 dedicated),Display Connectors: HDMI, DVI-D, DP

Alternate Options

AMD Radeon™ RX 5500 Graphics (4 GB GDDR5 dedicated)
Intel® Arc™ A380 Graphics (6 GB GDDR6 dedicated)
AMD Radeon™ RX 6500 XT Graphics (8 GB GDDR6 dedicated)
NVIDIA® GeForce RTX™ 3050 (8 GB GDDR6 dedicated)
NVIDIA® GeForce RTX™ 3060 (12 GB GDDR6 dedicated), Display Connectors: HDMI*1, DP*3
AMD Radeon™ RX 6600 XT Graphics (8 GB GDDR6 dedicated)
NVIDIA® GeForce RTX™ 3060 Ti (8 GB GDDR6 dedicated) with LHR


but this corresponds to a configurable model

recent model / configurable, so there is no specific page / model characteristics in the support page
nothing seen in the page about "resizeable bar option"
and no update mentioning this as seen here for nvidia

Solved: Re: VBIOS 3070 Update for Omen 25L PC - HP Support Community - 8556957

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‎02-24-2023 08:50 AM

HP Recommended

Your answer directed me to the model I am getting and also to the information I was seeking. Sorry I wasn't more clear. In any event my computer has shipped and I will have it in the next few days, so I can get a hands on look at its performance as configured. Thanks again.

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‎02-24-2023 10:28 AM

HP Recommended

OK sorry
I did not understand, that you did not have the computer yet
but in any case, I did not find any information, confirming or not the option here!
I await your news
have a nice week end @jas1122 

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