PC 570-p0XX change 2° HDD

[and-emme]

Hello everyone, I have a PC570-p0xx ,Intel I7-7700 hDD primary M" 1T Windows 11 24H2 x64. I'm trying to upgrade the second 4T HDD with a new 8T one, this HDD doesn't show up in windows 11 management and partitioning, I can't figure out if it's an Intel 300 chipset problem or possibly it's the HDD.

The hard drive spins and looks like it's working.

Thanks for any help.

[Max3Aj]

@and-emme, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

You're trying to upgrade your secondary 4TB HDD to an 8TB one on your HP Pavilion 570-p0XX with an Intel i7-7700 and Windows 11 24H2 x64, but the new drive isn't showing up in Disk Management. Let's walk through some steps to troubleshoot and resolve this:

Check BIOS Detection

• Restart your PC and enter the BIOS/UEFI (usually by pressing Esc, F10, or Del during startup).
• Look under Storage Devices or System Information to see if the 8TB drive is listed.
  • If it’s not listed, the issue may be with the SATA port, cable, or power connection.
  • If it is listed, then Windows might not be recognizing it due to partitioning or driver issues.

Verify SATA Port and Power

• Ensure the SATA data cable is securely connected to both the motherboard and the HDD.
• Make sure the power cable from the PSU is properly connected to the HDD.
• Try swapping cables or ports to rule out a faulty connection.

Initialize the Drive in Disk Management

• Open Disk Management (Win + X > Disk Management).
• If the drive appears as "Unallocated", right-click and choose Initialize Disk.
  • Use GPT (GUID Partition Table) for drives larger than 2TB.
• Then create a New Simple Volume, assign a drive letter, and format it.

Check for Intel RST or Chipset Driver Issues

• The Intel 300 Series chipset should support large drives, but outdated drivers can cause issues.
• Download and install the latest Intel Chipset and Intel Rapid Storage Technology (RST) drivers from HP or Intel:
  • HP Pavilion 570-p000 Drivers Page Official HP® Support
  • Intel RST Driver (Intel site)

Test the HDD on Another System

• If the drive still doesn’t show up, try connecting it to another PC or use a USB-to-SATA adapter.
• If it’s not detected there either, the drive might be faulty.

Additional Notes

• The Pavilion 570 series typically supports one 3.5" HDD and one 2.5" drive. If you're replacing the 3.5" secondary drive, ensure the new 8TB drive is also 3.5".
• If you're out of SATA ports, you can repurpose the optical drive's SATA port or use a USB 3.0 external enclosure for the 8TB drive.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support