• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP Slimline Desktop - 260-p022il
Microsoft Windows 10 (64-bit)

My PC has been recently experiencing issues in bootup.

Sometimes it boots up to windows stays on for 2-3min then the video output+ keyboard and mouse goes no signal. the led on cpu case and cpu fan stays on for somemore time then pc power downs. Sometimes the case led wont light up when powered on and in such case pc gives no output. Someother case led lights up but no output. Sometimes it goes like fan spins for 1 sec then gets killed, no led light. Total random errors like this not fixed time.

tried in both windows 10-64bit and Ubuntu LTS 22. (So not software related ig)

 

No recent new hardwares added

 

tried disconnecting ram, cpu fans, harddisk,  cddrive, front io connector still no change.

Replaced Psu, Did hard reset, did BIOS reset, Did HP hardware diagnostics test and it passed on memory and storage,  and still no change

 

Went to Local repair shop and they said something on motherboard is bad and they are saying cant repair because compatable parts are not available. My Warrenty period too is over.

Pls help to diagnose my pc or how to send it to hp service for repair?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.