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‎08-03-2020 03:04 PM

HP Recommended
Product: HP P6-2054uk
Operating System: Microsoft Windows 10 (64-bit)

I have installed the new graphics card into the PC and windows does not load. I have tried pressing ESC to view start up menu but only get the following screen.computer.jpg

I have seen several people have had similar issues and have tried various obvious things but am now stuck.

1 REPLY 1

‎08-03-2020 03:59 PM

HP Recommended

@undefinedweevel,

Your unit, as shown here, originally was WIN 7 and has BIOS, issued 02/2012.  It can never be upgraded to the newer UEFI v BIOS, which came into systems 09/2012.  The GT710 has UEFI.   So, it is a critical mismatch.

Your would have to:

1) Upgrade to a 600W PSU

2) Find a GTX 660     (compare the GTX 660 to GT 710)

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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