cancel
Showing results for 
Search instead for 
Did you mean: 
undefinedweevel
New member
1 0 0 0
Message 1 of 2
133
Flag Post

PC does not load after installing Geforce GT710 graphics card

HP Recommended
HP P6-2054uk
Microsoft Windows 10 (64-bit)

I have installed the new graphics card into the PC and windows does not load. I have tried pressing ESC to view start up menu but only get the following screen.computer.jpg

I have seen several people have had similar issues and have tried various obvious things but am now stuck.

1 REPLY 1
wb2001
Level 15
Level 15
12,842 12,635 1,774 5,014
Message 2 of 2
Flag Post
HP Recommended

@undefinedweevel,

Your unit, as shown here, originally was WIN 7 and has BIOS, issued 02/2012.  It can never be upgraded to the newer UEFI v BIOS, which came into systems 09/2012.  The GT710 has UEFI.   So, it is a critical mismatch.

Your would have to:

1) Upgrade to a 600W PSU

2) Find a GTX 660     (compare the GTX 660 to GT 710)

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation