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toff1
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Message 1 of 3
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Flag Post

PC will not sleep since updates

HP Recommended
HP All-in-One 24-df0xxx
Microsoft Windows 10 (64-bit)

I recently used support assistant to update drivers and bios (as advised by the assistant), at almost the same time I also updated windows 10 to the newest version via windows update. Since then the pc will not go to sleep. I have tried adjusting the settings etc. I am wondering if it has anything to do with the bios update or is it the windows update? Any help would be appreciated.

2 REPLIES 2
Grzwacz
Level 12
Level 12
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Message 2 of 3
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HP Recommended

Hi,

 

Also having this issue on many PCs running the latest version of W10.

 

Can't isolate the issue.

 

I can manually put the PC to sleep but that is it. Generated a Power report (Link) with no definitive answers. Did a clean W10 install with the same outcome.

 

In my case it seems to only happen on Intel MBs, AMD boards are sleeping fine.

 

Regards

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Paul_Tikkanen
Level 21
Level 21
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Message 3 of 3
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HP Recommended

Hi, Folks:

 

I have found that it is the Windows Update Service keeping my PC's from automatically sleeping.

 

You can follow the guidance at the link below and see if that helps.

 

Windows 10 update breaks sleep mode feature - but there's a fix (windowslatest.com)

 

I have found that it helps, but sometimes the problem reoccurs, so what I do is to stop and start the Windows update service.

 

Then it fixes it again.

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