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HP Recommended

I have an old HP EliteDesk 800 G1 USDT (4GB RAM DDR3, Intel i5 vPro, HDD).

I purchased a Lexar NS100 256GB SSD
Yesterday I tried to clone the current HDD with Macrium Reflect but the process stopped at 90%, so I thought the current hard disk is probably faulty.

I created a Windows USB Flash Drive so I can do a clean flash, the problem is that when i swap the HDD with the SSD the PC just has a black screen and nothing works, it doesn't enter the BIOS or other things. Just a black screen, it seems like it doesn't even go past the POST phase, it just turns on.

The new SSD is not, atleast it shouldn't be, faulty, since it's new from amazon and if i connect it with sata adaptor works normally.

If I reinstall the HDD everything works normally. It boots the USB Flash Drive, the OS, everything.

Any help is appreciated, thanks!

3 REPLIES 3
HP Recommended

Greetings @Fra_x17 

 

Welcome to the HP Forum. 

 

Are you using a current licensed version of Macrium Reflect? Macrium free may be deprecated.

 

I've seen this issue using Samsung and WD SATA SSDs on other select HP PCs. The PC can't enumerate the SSD during the POST. It is not possible to enter the BIOS.

 

Some HP system don't like certain SATA SSDs. I guess Lexar can be added to the above list of incompatible SSDs.

 

I would say the Lexar SSD is fine if your PC mounts this drive using a USB adapter.

 

My suggestion would be to look at a HP SATA SSD or a Crucial SATA SSD.

 

I would be very surprised if a HP 2.5 inch SSD did not work. Check Amazon or Newegg for HP SSD purchase options.

 

Crucial guarantees component upgrade compatibility. 

 

Regards

HP Recommended

Macrium free 30 days trial.

I forgot to mention that the first time I installed the SSD it booted into BIOS, this is where i moved USB Drive first into boot order. After saving and exit, black screen appeared and nothing was working. So I rebooted the PC and then nothing worked anymore.

 

I've thought about it though. Maybe the SSD is not compatible.

HP Recommended

Greetings

 

The data stored on the source disk (HDD) could be greater than the target disk (SSD) capacity? This will cause cloning problems.

 

I would think Macrium would give you an alert.

 

You can't move 300 GBs of data to a 256 GB drive.

 

I never modify the boot order in the BIOS.

 

I use the "on the fly" boot selection menu when temporarily booting to external boot media.

 

I can't say if modifying the boot order caused the problem.

 

Windows boot manager should now be good to go since you did a good POST and loaded Windows after reinstalling the factory HDD.

 

I don't know. I build PCs. I've  never had the problem you are having.

 

I do know some HP PCs have problems with specific 2.5 inch SATA SSDs.

 

I think it would be very bad PR for HP if your HP PC could not work with a HP 2.5 inch SATA SSD.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.