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‎12-09-2019 05:08 AM

HP Recommended
Product: EliteDesk 800 G5
Operating System: Microsoft Windows 10 (64-bit)

How can I find out the part number for the internal / front panel 5 in 1 (SD4) card reader for the EliteDesk 800 G5 model?  The compiter has a potision for this card, but I cannot find the part number to add this to my machine.

Thanks.

5 REPLIES 5

‎12-09-2019 10:40 AM

HP Recommended

@IanBristol 

It is not a retail item.

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‎12-09-2019 10:42 AM

HP Recommended

Hi,

I am sure there must be a part number for it somewhere!!

Regards.

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‎12-09-2019 05:22 PM - edited ‎12-09-2019 05:39 PM

HP Recommended

@IanBristol,

The SD card reader is an option only available with a custom order. HP will not supply that part number.

Here is  picture of it installed.      This might work, no guarantee, call them.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎12-10-2019 01:35 AM

HP Recommended

Hi, Thanks for the suggestions.  I have tried calling HP here in the UK and they were not able to help - a couple of part numbers were suggested by their support team, but when I investigated them further, they were for the wrong models - I even ordered one and had to return it!.

It is frustrating - they describe how to replace the reader in the user service manual for the PC, but do not list the part number!

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‎12-10-2019 01:36 AM

HP Recommended

Hi, Your link to the picture of it installed doesn't work.

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