-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Pavilion 590-p0024 RAM Upgrade - Which delivers better / fas...

Create an account on the HP Community to personalize your profile and ask a question
02-14-2020 05:47 PM - edited 02-15-2020 01:39 PM
I have an HP Pavilion 590-p0024 Desktop PC. It came with 1 RAM of 8 GB. It has 2 slots.
Its specs are - Speed: PC4-21300 MB/s; Type (DDR4 SDRAM): DDR4-2666
I want to upgrade to the max of 32 GB; so 2 cards of 16 GB each.
However, when crucial suggests an upgrade based on my computer model, it shows #CT2K16G4DFD824A (PC4-19200, DDR4-2400).
While doing a manual search, I found #CT2K16G4DFD8266 (PC4-21300, DDR4-2666).
This is the exact same as my current 8 GB, so why wouldn’t this be the best upgrade? Is it because it is CL=19 and the recommended one is CL=17? So, does the latency speed of 17 make up for the lower memory speed of 19200/2400?
And since the one I found has a lower latency speed of 19 with higher memory speed of 21300/2666, does this mean that they are pretty much equal in performance?
I've read that latency has a pretty average rate nowadays, and that memory speed is the better factor of the two. So, I'm welcome to any input anyone has to offer.
Thank you in advance!
02-18-2020 05:51 PM
@bsinatra24
Thank you for posting on HP Support Community.
HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
ECHO_LAKE
I am an HP Employee
03-09-2020 07:02 PM
First, I find it amusing that your profile title is "HP Support Agent" and your post signature is "I am an HP Employee".
Why? because you obviously have never read any HP products' spec pages; this topic being available on HP's support website for "HP Customer Support - Knowledge Base":
03-10-2020 04:43 PM
Thank you for posting back.
To get the answer to this question, with the standard one-year limited warranty, you will be covered for repair or replacement of parts deemed defective. HP does not support parts which are not tested HP the manicure however, you could change the configuration at your own discretion.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee