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HP Recommended

Since I can respond to none of these:

Solved: RAM Upgrade - HP Support Community - 9131945

Solved: Adding 16GB RAM to HP Pavillion TP01-2xxx - HP Support Community - 9259291

 

My motherboard states that it is a ID19 ERICA3_ERICA5 printed on the board, but when booted into Windows, msinfo shows "BaseBoard Product 8906" which HP Desktop PCs - Motherboard Specifications, Erica6 | HP® Support identifies as Erica6 board, which makes sense as I am using a 5700G CPU and HP Desktop PCs - Motherboard Specifications, Erica3 | HP® Support states Erica3 does not support, and HP Desktop PCs - Motherboard Specifications, Erica5 | HP® Support also states Erica5 does not support.

 

Any way, all of these boards state they support 32G total (2x16G). The 5700G supposedly supports 128G total, so even with 2 slots, shouldn't the maximum be 64G total (2x32G) if full boards with 4 RAM slots support 128G? Has anyone actually tried 64G? If it doesn't work, when will HP fix the limits with a BIOS update?

2 REPLIES 2
HP Recommended

Greetings @reukiodo1 

 

Welcome to the HP Forum.

 

You have provided a very well thought out synopsis.

 

A retail B550A chipset MB does support 32 GB memory modules per memory slot.

 

HP could be limiting memory capacity on their MBs. The memory capacity specs at all three HP MB sites could be incorrect.

 

I don't know the answer.

 

Go to Crucial memory. Use the Crucial upgrade scanner or input your PC's specific product number to see if Crucial memory offers 32 GB memory module upgrades for your PC.

 

A 32 GB memory module should work with your PC's MB if Crucial memory offers this memory upgrade option.

 

Regards

HP Recommended

According to HP Pavilion TP01-2000A | SSD & RAM Upgrades | crucial.com they sell 64G (2x32G) kits which they say are compatible.

 

Already since replacing the stock 1x8G with a borrowed 2x16G kit, the average FPS in Star Swarm more than doubled from ~15fps to ~40fps.

 

It is very sad that no one is able to update the original threads, as those are what come up from Google searches. People in the future will be asking the same questions and not get accurate reliable up-to-date information if they keep finding the threads above. xkcd: Wisdom of the Ancients

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