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‎05-18-2019 01:41 PM

HP Recommended
Product: Pavilion 570-p020
Operating System: Microsoft Windows 10 (64-bit)

I have a power issue.  The Green LED on the back is lit solid, until I try to power up.  Then I can see the fan on the CPU attempt to start, it spins about 75 degrees, and then stops.  at that point the LED on the back goes out and I am dead in the water.

 

appears I need a new power supply.  Any better ideas?

1 REPLY 1

‎05-18-2019 03:05 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Very good analysis.

 

I would start by replacing the power supply.

 

Regards

 

 

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