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snootchybootchy
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Personal Media Drive slot

‎01-27-2019 05:20 PM

HP Recommended
Product: HP Pavilion Elite
Operating System: Microsoft Windows 10 (32-bit)

Hi, I have a HP Pavilion Elite Desktop. The desktop has a specially designed vertical drive bay where I can add a personal media drive.  THe drive bay includes an internal USB port and power cable, so the personal media drive can be inserted and removed without turning off the computer (warm swappable).  However, I'm unable to tell which personal media drives are compatible with the existing connections in the drive bay.  Has my drive bay become obsolete or can I still buy drives that fit in the drive bay?  I've looked everywhere for an answer and can't find any.  I hope someone can help.  Thanks in advance for any insights.

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REO51ST
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Message 2 of 3
Flag Post

‎01-27-2019 05:24 PM

HP Recommended

Welcome to the HP Support Community @snootchybootchy 

 

To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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snootchybootchy
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Flag Post

‎01-27-2019 05:33 PM

HP Recommended

Thanks for the response!

The model number is HP Pavilion Elite e9262f. 

The product number is AU992AA#ABL

 

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