Ports not working, please help.

[GoatedEnnea]

On the Omen it has two sets of ports. One at the top and one on the backside. The ones on the backside work just fine, however the backside ports don't have a C-Plug, but the top ports have one. I tried plugging really anything into not just the C-Port but all of them and none of them work. Like nothing glows to indicate its on, nothing connects and my PC doesn't register anything has been plugged in. It's like it's almost not connected. I want to know how to fix this, all the wiring should be in place. Is it my operating system? Why does everything else work but the top set of ports?

[Rainbow23]

Hi @GoatedEnnea,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I suggest that you run an extensive system test by following the steps listed below:
1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. 
3. When the menu appears, press the F2 key.
4. From the main menu, click System Test and then click on Extensive Test.
5. Click Run once.
You may also refer to this weblink https://support.hp.com/lt-en/document/ish_2854458-2733239-16 

I hope this helps.
Take care and have a nice day.

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