Power Supplies

[brisco1016]

I have a pre built HP GTX 1650 Ryzen 5 8GB.  I play one game World of Warships and lately I keep getting booted off during game play. Only while I'm playing game. I have to reconnect to game. I bought a 2TB external SSD for more memory and didn't help. Customer support from game told me buy new PSU but I don't know that much about them and bought what they recommended afterand sending to them.  They told me to get EVGA 500W so I did,  come to find out you can't connect it to the Erica- Erica 2 motherboard because of 24 on connector. Is there an adapter for this or an I just out the money and what else could be causing this. I've lowered my performance power control to 90% and delete all%temp% files daily.  I've also increased the virtual memory to 24576mb. Any help would be appreciated. Game only runs on high settings with 70-80 fps and ping is between 28-34. 

[Prométhée · Accepted solution]

hi

https://support.hp.com/au-en/document/c06938633

Memory

8 GB DDR4-2666 SDRAM (1 x 8 GB)

Graphics Card

NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated)

Power Supply Type

310 W Gold efficiency power supply

Sorry, I don't quite understand your explanation, with the game, what happens, what you do, etc.
I doubt that changing to a more powerful power supply will change anything, unless it's because the one in place is damaged..
For this type of motherboard, you can only use what is mentioned here

Power Supply Cross Reference for specific models - HP Support Community - 7483923

400w  L04618-800

500w  L05757-800