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08-22-2020 04:30 PM
Product: HP all - in - one touch
Operating System: Microsoft Windows 10 (32-bit)
My power cord won’t plug into the back of my computer. My dog accidentally got her foot in it and spooked, ran and now it won’t plug in. Any ideas?
1 REPLY 1
08-22-2020 04:39 PM - edited 08-22-2020 04:41 PM
First of all. you posted in the Desktop forum, subforum O/S and Recovery. So, I moved it. Is there a model number? If this is a desktop AIO, suggest you seek a repair shop. The internal pin is likely bent.
This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..
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HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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