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‎08-23-2021 11:54 PM

HP Recommended
Product: HP Pavilion Desktop PC 570-p0xx
Operating System: Microsoft Windows 10 (64-bit)

I recently moved from the US to the Philippines so 120v to 240v wall outlets.  The power requirements on the desktop state 100-240v but I'm not sure if I have to crack the case and switch the power supply from 120v to 240v.  A previous desktop I owned had a power switch on the back of the PC where the power supply is to switch between 120v and 240v.  Any assistance would be helpful.  Thanks.

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1 REPLY 1

‎08-24-2021 09:58 AM

HP Recommended

@rrouland -- if you do "crack" the case, do you see any 110/240 volt & 50/60 cycle switch? If not, then I would assume that the power-supply is dual voltage.

 

Also, if you do "crack" the case, what do you see that is printed on the label affixed to the power-supply? Does it report "110~240" ?

 

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