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‎02-02-2020 09:33 AM

HP Recommended
Product: Pavilion all-in-one 24-r166ng
Operating System: Microsoft Windows 7 (64-bit)

The PC suddenly turned off. The led of the power supply also went off. I disconneted the power supply from the the plug and put it againn, nothing happened. Then, I disconected the power cable from the PC and plug again the power supply to the plug and the led goes on, but when I connect it the power supply to the PC the led goes off. The PC does not react at all, it does nothing. I don't have any other power supply to check the computer.


What can be the proedblem? the power supply? or internal short circuit?

 

Thanks for the support

koldo19

1 REPLY 1

‎02-02-2020 10:41 AM

HP Recommended

@koldo19,

Likely an internal short.

http://www.uofr.net/~greg/hardware/laptop_power_troubleshooting/

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