• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-06-2019 06:08 PM

HP Recommended
Product: HP Pavilion HPE h9-1190d
Operating System: Microsoft Windows 10 (64-bit)

I have the 600 watt power supply in this machine, which has faithfully served for 7 years with only one reinstall of Windows needed.  I recently had an Nvidia GEforce 1060 card installed, which specced to a 400W power supply, and the box is acting like it needs more power.

 

What model of power supply in the 800-1000 watt range is a proper upgrade for this model? 

 

 

9 REPLIES 9

‎05-07-2019 05:37 PM - edited ‎05-07-2019 05:40 PM

HP Recommended

@mkantonelli,

Return unit to stable boot-up.

Please answer the following

1) What was the original OS?

2) Test for BIOS or UEFI Boot Environment

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎05-07-2019 08:28 PM

HP Recommended

original OS was Win 7 and it's BIOS.

Was this reply helpful? Yes No

‎05-16-2019 04:03 PM

HP Recommended

My original question stands- what is an upgraded power supply for this machine in the 800-1200 watt range? 

Was this reply helpful? Yes No

‎05-16-2019 07:21 PM

HP Recommended

@mkantonelli,

Your original question is now moot.

You have BIOS, and it will not support a UEFIvBIOS GTX 1060.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎05-16-2019 07:24 PM - edited ‎05-16-2019 07:31 PM

HP Recommended

There was a BIOS firmware upgrade that allows it to support the card-and my PC has had that upgrade, which is why it will boot without a BIOS error now.  The BIOS issue is resolved. 

 

My original question isn't moot.  If you don't know the answer to what power supply upgrade is correct for this machine, please don't reply.

Was this reply helpful? Yes No

‎05-16-2019 07:30 PM

HP Recommended

Replying again to add that if the card isn't working in my machine, than something is really odd, since I am typing the replies on the machine in question, and it runs and boots fine without BIOS beep errors.  Hence the power supply question.

Was this reply helpful? Yes No

‎05-16-2019 07:54 PM - edited ‎05-16-2019 08:03 PM

HP Recommended

@mkantonelli,

The PSU is adequate.  You state the BIOS was upgraded, likely to 8.20 or 8.21, well within UEFI range. The card is runs fine with the existing setup. So, what really was the question?

BTW<>that 600W PSu has 4 separate 12v lines,  what is the AMP draw of that card?

Never was a fan of that style PSU.  Prefer a single 12V line.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎05-16-2019 09:11 PM

HP Recommended

Yes, it's the original power supply, and its cable setup is clunky to say the least.   The draw is calculated at 36.55225806451613 amps,  with the max wattage drawn at 28.328 W ÷ 0.775 v according to hwinfo64.

Was this reply helpful? Yes No

‎05-17-2019 10:57 AM

HP Recommended

@mkantonelli 

Any marking to determine which of the 4 is the higher AMP lead?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.