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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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hi
the reference indicates this model to me
so in the video it is mentioned: and 27-d000
it should match
but since you seem to be unable to do this, I advise you not to do it
If you want to use another keyboard / mouse, you lose a usb port, but you can very well connect the dongle, to an external usb port,
do not risk damaging the computer, just to remove the dongle if too difficult
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Windows 11 22h2 inside , user
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was this reply helpful , or just say thank you ? Click on the yes button
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please click on the accept as solution button if message provided an answer to the problem
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Windows 11 22h2 inside , user
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Hello
give me the exact reference of your computer
the dongle is most likely in the computer
more or less easy to access
it may not be possible to find good document/ video , but wait for an example:
https://www.youtube.com/watch?v=2hZQYL9nDYY
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Windows 11 22h2 inside , user
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please click on the accept as solution button if message provided an answer to the problem
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Windows 11 22h2 inside , user
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Learn how to remove and replace the USB dongle cable for the 24 -qc000, 27-qc0000i, 24-k000 CTO and 27-d000 desktop PC. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at http://hp.com/support. Follow
2
0
0
HP Recommended
14,273
4,268
1,393
HP Recommended
hi
the reference indicates this model to me
so in the video it is mentioned: and 27-d000
it should match
but since you seem to be unable to do this, I advise you not to do it
If you want to use another keyboard / mouse, you lose a usb port, but you can very well connect the dongle, to an external usb port,
do not risk damaging the computer, just to remove the dongle if too difficult
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
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