• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-09-2024 12:32 PM

HP Recommended
Product: HP Pro 3300 Microtower PC

Got PC Pro 3300 MT, tried to switch videocard to RX470, RX580 2048sp, and other RX470, and none of them work with this PC. These cards are working on my other PC just fine.
I saw that it must be old bios not recognizing new gpus, so i need to update bios, but to do that I need to use Windows 8?
When I got this PC, someone already installed Win 10. Then I installed Win 8, and tried to use BIOS update " HP Consumer Desktop PC BIOS Update (ROM Family SSID 17A0) 8.13 Rev.A".
But cmd that opens when I start FLASH file says that it cant find files and instantly closes. I dont know how to update this BIOS, its version is 7.smth, and I couldnt find flash utility in this PC's BIOS, and utilities provided on product's page jsut dont work for me, they dont do anything upon launching FLASH file.
I've used different 2 different PSU, and none of RX cards worked. Also I used gtx 1060 6gb that was tested on different PC, It does give image but for one second, after which image freezes and motherboard starts to make periodical one beep each 20-30 seconds. 
What am I missing here? I really want to use RX470 or any newer card on this PC.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.