ProOne 400 Disk Error Issues

[Luis_Munoz]

Hello 

Lately, after re-imaging a few ProOne400s to Windows 10, I've seen that more than a handful of ProOne400s (6 in the span of 2 months from a batch of about 200) just out of the nowhere pop up with a disk error. The error is not uncommon with drives failing left and right, but after testing if the drives themselves were the issue, we resolved that they weren't because they still worked with an external drive. After restarting the machines, the HPs managed to actually boot from the drive and work (Until they eventually had the same issue again). I just wanted to document the issue since these computers seem to be failing one by one and I hoped to get some answers too. 

Thank you. 

[y2ken]

Have you run the CHKDSK utility to check for file system errors?

How to run CHKDSK

Have you run the HP Component Diagnostic on the drives?

HP Diagnostics

[Luis_Munoz]

CHKDSK stated that the drive was perfectly fine.

After reseating the drive, the machine ends up working but only for a short amount of time. 

Just today, I had my eight ProOne 400 have that same disk error. HP Comp Diagnostics stated that the drive was ok too. 

[keyboardjock]

Hi, you speak of discs failing left and  right , is there any indication what the failure is why so often ? .( either physical or logical) .  ? age ? corrupted files ? physical damage. assume you've checked for bugs ( virus/malware). disc error does sound like the HDD unless somehow the software that is doing the detecting has some random bug. .

also..see article on cold boot attacks ( not that long ago)

do a SMART  analyses- try crystal disc .  is the unreadable/corrupt/bad  sector (reserved)  full, if so disc can fail  unless fixed (possible)  unreadable sectors will affect the MBR, read head will skip them (marked)  sypmtoms inc:  "" file corrupt or sector not found"" messages. .

have you checked your partitioning is still all good?  ( partition manager) 

try using powershell cmdlets for you chkdsk, its   much better . got any backups/restore points or system restore manufacturer discs?  its possible  to download from PC maker site for the ISO files.  you could  try cloning your disc, doing a kill on the faulty  hdd ( zero overwrite) then copy back to the cleaned HDD.  

 you could say 6 in 200 re-images faulty not too bad ( about 5% failure) .  review your re-imaging procedure, software  and the PC that you use for that process.   componentry failure in pc's can  happen.

good luck. MG.

[Luis_Munoz]

Thank you for the advise, I’ll take this up to my superiors and see if we can determine the cause of this. (We do end up cycling through Hard Drives frequently, so maybe it just so happened that the last ProOne400 batch was going bad)