Problem with Software and Drivers Update

yoonandrewy · ‎09-14-2021

Software and Drivers Update includes HP Consumer Desktop PC BIOS Update (ROM Family SSID 8431); however, when I attempt to go through with update, I receive the message that the HP Consumer Desktop PC BIOS Update (ROM Family SSID 8431) is older than the BIOS that my HP All-in-One 24-f0xx already has. Should I just ignore this message?

Prométhée · ‎09-15-2021

Hello
I advise you to deactivate the automatic update, and to check each time what can be proposed.
in the event that a bios update is proposed, do not select it.
Install only if strictly necessary, and at your convenience
Here, therefore, check if indeed the update is older, uncheck the update box, do not try anyway!

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MGBKK · ‎09-26-2021

I'm getting the same message with my HP All-in-One 22-c0159d model. My current bios version is F.27 family 8446. What I realized is the HP assistant was trying to update for family 8431 which is not compatible with my motherboard. I went to the HP support page for my model. Ran the diagnostic tool and downloaded the correct BIOS from there.

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