• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP TouchSmart 600-1370 Desktop PC
Microsoft Windows 7 (64-bit)

I would like to upgrade my TouchSmart 600-1370 Desktop PC to either a:

  1. Intel Core i7 820QM Quad Core (C); or
  2. Intel Core i7 720QM Quad Core (C)

N.B. Currently have Intel Core i5 460M

 

According to the Intel website, these products have been discontinued. I cannot find them anywhere else. Is there a compatible processor upgrade available or should I be looking at purchasing a new PC?

 

I recently upgraded the RAM from a maximum of 4GB to 8GB with no problems whatever.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Chiara7_2nd,

 

Thank you for replying,

I see that you have research on Amazon and found compatible processors available but for laptops and not for desktops. If you want to try you can try at your own discretion. HP does not recommend as this may not fit and it may not be compatible with All in one PCs. I would personally suggest you go ahead and purchase a new PC.

 

I hope this answers your question. Let me know if you need any further assistance. I'll be more than glad to help you.

 

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,

Jeet_Singh
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

 

@Chiara7_2nd,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are looking to upgrade the Processor on your HP PC. Don't worry I'll be really glad to help you with this.

 

Splendid effort and fabulous description of the issue before posting. Kudos to you on that score.  You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 

 

After reading your post, I did go through the Product specifications and found that there are list of processor upgrade. 

 

The release date of your PC is 30-Aug-2010, parts are available upto 4 years, after which they might not be available. Hence, I would personally suggest you plan to purchase a new PC.

I would recommend you contact our HP phone support so that they can help you find the best product based on your needs.

 

I hope this answers your question. Let me know if you need any further assistance. I'll be more than glad to help you.

 

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

HP Recommended

Hello Jeet,

 

Thanks so much for responding promptly and for the kind words about the introductory paragraph of my post. You are an valuable asset to this forum. Keep up the great work.

 

I have researched the following processor products on Amazon.com that are specifically for laptops (not desktops) but, are noteworthy because the all-in-one is a very compact desktop:

 

  1. Intel Core i7-820QM 1.73GHz Quad Core (specifications as follows):
    • Type: CPU / Microprocessor
    • Family: Intel Core i7 Mobile
    • Processor number: i7-820QM
    • Part number: BY80607002904AK
    • Frequency (GHz): 1.733
    • Socket type: Socket G1 (rPGA988A)
    • Processor core: Clarksfield
    • Number of cores: 4
    • L3 cache size (MB): 8
    • Thermal Design Power: 45 Watt
    Comes with Thermal Paste


2. Intel CORE i7-820QM, QUAD CORE, 8M Cache, 1.73 GHz, PGA988

 

MXM Mobile PCI Express Module Graphics Cards are removable

graphics cards that are designed for gaming laptops or notebooks, All-

in-one PCs, mobile workstations, embedded systems and small form

factor PCs. My all-in-one has the mobile PCI express module.

 

Based on this, I was wondering if the above noted (mobile) processors

would be compatible with my all-in-one? A reviewer for the 2nd product

stated that the processor fits any laptop using the h55express chipset.

 

My all-in-one has:

  •  Intel HM57 Express chipset

  •  Processor socket: rPGA989

  • 1 Mobile PCI Express Module (MXM 3.0) slot for graphics card

  • although, the frequency is 2.53 GHz (up to 2.8 GHz turbo)

 

HP Recommended

@Chiara7_2nd,

 

Thank you for replying,

I see that you have research on Amazon and found compatible processors available but for laptops and not for desktops. If you want to try you can try at your own discretion. HP does not recommend as this may not fit and it may not be compatible with All in one PCs. I would personally suggest you go ahead and purchase a new PC.

 

I hope this answers your question. Let me know if you need any further assistance. I'll be more than glad to help you.

 

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.