• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-14-2024 11:06 AM

HP Recommended
Operating System: Microsoft Windows 11

I was playing my computer game when out of nowhere, my fan speeds ramp up and become reasonably loud, which has never happened before. I open the OMEN gaming hub to see if there is mention of something going on. CPU/GPU temps were in the green and when I look at my fans, the chassis exhaust fan and CPU fans are listed as inactive. I don't know anything regarding this type of stuff but assumed they should be on by default. I shut my PC down, boot it back up and on the screen is a mention about my CPU fan not working properly and HP recommends I do not use my computer like this. It shuts off as I'm reading the message so I decide to turn it back on to see if I can get it to pop up to take a picture of the message but everything loads as normal. I go back into my fan speeds and now the CPU fan seems to be working but the chassis exhaust fan is still inactive. What should I do to go about this situation and any tips for future situations?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.