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‎10-21-2024 07:30 PM

HP Recommended

Anyone know the location of the RAM sticks on the HP All-in-One 24-cb0018 Bundle All-in-One PC (318K9AA)? I've popped the screen out and checked underneath and I just don't see it on the motherboard. Maybe it's hid well or I'm looking right at it?

 

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Accepted Solutions

‎10-21-2024 07:38 PM

HP Recommended

Looks like the memory is under a metal cover as shown in the upgrading and servicing guide on page 17--bottom left picture labeled as #6.

 

Upgrading and Servicing Guide (EMEA with shipping label)

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3 REPLIES 3

‎10-21-2024 07:38 PM

HP Recommended

Looks like the memory is under a metal cover as shown in the upgrading and servicing guide on page 17--bottom left picture labeled as #6.

 

Upgrading and Servicing Guide (EMEA with shipping label)

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‎10-21-2024 09:11 PM

HP Recommended

Thank you so much! That was exactly where it was! Got it changed out and it works much better now.

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‎10-21-2024 09:12 PM

HP Recommended

You're very welcome.

 

Glad to have been of assistance. 

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