• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-04-2019 06:33 AM - edited ‎02-04-2019 02:49 PM

HP Recommended
Product: HP Pavilion HPE
Operating System: Microsoft Windows 7 (64-bit)

I've got an HP Pavilion HPE desktop computer that I dug out of storage and have begun upgrading. One thing that I did was swap its default 6GB of DDR3 1333Mhz RAM for 8GB of DDR 1866Mhz, since I had that as a hand-me-down component from a different computer. According to the motherboard specifications, the maximum RAM supported is DDR3 1600Mhz, but the program CPU-Z said that my upgraded RAM is still running at 1333Mhz.

 

When I made a RAM upgrade in a non-HP computer, I had to go into the BIOS to change its settings, which was straightforward. However, on this Pavilion HPE, I've looked all throughout the BIOS of the M3970AM (Angelica2) motherboard, and I can't find any option to change RAM settings. I've already made sure that the BIOS is updated to its latest version. How can I access RAM settings?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2019 07:30 AM

HP Recommended

There are no options to change any memory timings in the BIOS of your Angelica motherboard.

 

That is the case for all HP desltops except for the Omen series desktop PC motherboards.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-04-2019 07:30 AM

HP Recommended

There are no options to change any memory timings in the BIOS of your Angelica motherboard.

 

That is the case for all HP desltops except for the Omen series desktop PC motherboards.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎02-04-2019 04:21 PM - edited ‎02-04-2019 04:25 PM

HP Recommended

Permanently underclocking the RAM is such an asinine design decision. Regardless, thank you for the quick reply.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.