RAM stick died after running Cine bench CPU Test

[yungfool]

Hello! So I'm having issues with my RAM(Kingston Fury) and possible also my motherboard.

 So yesterday I decided to run Cinebench and see how well my i9-13900k well fares with it's inadequate 120mm AiO cooling (thanks HP, my CPU throttles constantly) and to my surprise the PC locked up and then restarted a few times, eventually giving the dreadful 3.2 beep which means memory failure and not booting up the OS.

 After that I checked every possible combination with Dual Channel or just slotting two RAM sticks, Single Channel and whatnot and I finally found the faulty stick and I was genuinely shocked - how could a simple CPU benchmark kill my RAM?

 Maybe someone here has an idea since the local HP support in Latvia can't be bothered replying in WhatsApp to my query, this is definitely unacceptable and I probably need to send the PC in for warranty repair since there is a good chance the motherboard is faulty or maybe that RAM stick was, maybe the motherboard made the RAM stick short due to the RGB lighting - I'm not sure.

[Bill_To]

Hi @yungfool 

Welcome to the HP Forum.

Good troubleshooting to isolate a bad stick of RAM. Run Cinebench again with remaining RAM to see how it goes.

Run Intel Burn Test to check stuff.

A good result on both tests would probably indicate the CPU and MB are okay.

Contact HP Support for memory module warranty service.

Regards