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‎09-12-2023 02:13 PM - edited ‎09-12-2023 02:14 PM

HP Recommended
Product: HP All-in-One - 24-df0040

Hello,

I recently purchased 32gb of ram from crucial (2x's 16gb) to replace the 8gb single that came with my computer. I was advised to purchase 2 DDR4-3200 SODIMM 1.2v CL22 ram boards. After I installed them my computer screen would not come up and there was an extremely loud beeping pattern coming from the speakers. I promptly removed them and re installed the original ram and got my computer back to operational. Can somebody tell me what to purchase for this pc and what is the true maximum ram? The PC is: HP All-in-One - 24-df0040 

Thank you

Category:
3 REPLIES 3

‎09-16-2023 11:11 PM

HP Recommended

Hi @tscipio69,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎09-24-2023 03:30 AM

HP Recommended

Hi Alden4 Thank you for your reply, I have sorted it out after sourcing what turned out to be the correct 16G Ram boards for this PC

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‎09-25-2023 02:19 AM

HP Recommended

Hi @tscipio69,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?
 

Take care and have a great day ahead!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
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