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‎08-24-2019 08:28 AM

HP Recommended
Product: Envy 23
Operating System: Microsoft Windows 10 (64-bit)

AIO desktop PC working fine (apart from wireless card not talking to Win 10) I've worked around that.

What I want to know is can I upgrade the 6GB of RAM to 8GB or more so that I can use a video editing programme?

2 REPLIES 2

‎08-24-2019 07:28 PM

HP Recommended

@HPp1 

 

We need to know what is your Envy 23  ? Normally you can upgrade from 6GB (4GB + 2GB) to 8GB (4GB + 4GB) but we need to know what EXACTLY your Envy 23 to be able to get the right RAM configuration and upgrade.

 

Regards.

BH
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‎08-25-2019 09:52 AM

HP Recommended

Hi Banhien,

Thanks for reply. The details you asked for are :-

(Model HP Envy23-d090ea Touch S.....Product ec 3567EA#ABU

Motherboard IPISB - NK (LEVACA3 - SB)

If I could go to better than 8GB that would be good.

Kind regards,

Clive 

 

 

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