RAM upgrade

[Spydermonkey]

My Pavillion all in one 27  has the original 12gb RAM installed.  I notice that most of the time my PC is using about 85% of the RAM in a standard days operation.  I would like to upgrade it to the maximum that the PC can handle, but I have not been able to find a clear answer on what the max is.  Thanks in advance.  

[Paul_Tikkanen]

HP indicates the max is 2 x 8 GB:

HP Pavilion 27-r014 All-in-One Desktop PC Product Specifications | HP® Support

Crucial indicates the PC will support 2 x 16 GB of memory, which makes more sense to me.

HP - Compaq Pavilion 27-r014 All-in-One | Memory RAM & SSD Upgrades | Crucial.com

You can also run this command to see how much memory your PC can support:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.