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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

I have an HP Z620 workstation with dual Xeon E5-2667 v2 CPUs and 64 GB DDR3 ECC RAM.
I recently installed an MSI GeForce RTX 5060 Ti VENTUS 2X OC PLUS 16GB graphics card.

When powered on, the system beeps once, fans spin, but there is no display output — the screen remains black.

Secure Boot is disabled, but the system is currently set to Legacy Boot mode.

My questions:

  • Could the issue be related to UEFI compatibility?

  • Do I need to update the BIOS or switch to UEFI boot mode for this card to work?

  • The previous GPU (GTX 980 Ti) worked without issues.

Any suggestions or help would be greatly appreciated!

5 REPLIES 5
HP Recommended

does the system appear to boot normally with the card installed (just no display)

 

or is there a error beep/light sequence?

 

what is the video connection being used? HDMI display port? also what model display is being used?

 

 

HP Recommended

Thank you for the response. So the system appears to be bootlooping, the display goes from showing the displayport input to going to sleep. It does a short beep every minute and there are no lights flashing. The port is the displayport as i said previously and the monitor is Samsung U28E570. 

HP Recommended

A single beep every minute on an HP Z620 workstation

 

generally indicates that the system has passed

 

the power-on self-test (POST) and is ready to boot,

 

If the beep is the only indication, it could mean that the computer is running but there's no output to the monitor, or that a non-critical error has occurred. 

 

are you using the video cable that came with the monitor? 

display port cables do differ in the supported resolutions

 

the card supports display port 2.1b does the monitor?

 

is the monitor directly connected to the video card?

not all video accessories are rated for 4k

 

can the card be tested in another system?

 

if your monitor supports HDMI try that connection

 

if HDMI also gives the same results, you card might be bad

 

the z620 should have no hardware issues with this card as it only draws 180 watts

HP Recommended

I tested the RTX 5060 Ti in another system connected with a DisplayPort and it works fine there, so I don’t think the card or the displayport connection on it is defective.

 

I don't think that the problem could be from the displayport cable or connections neither can it be from the monitor because the cable is the original one that came with the Samsung U28E570, and it works perfectly with my previous GPU (GTX 980 Ti).

 

However, with the new card, the system doesn’t seem to fully boot — the beeping repeats about once every minute, which feels more like a boot loop rather than a normal POST signal.

Thank you again for your help.

HP Recommended

as i stated try the HDMI port

 

BTW, is the z620 bios set to legacy for the video rom or EFI?

 

using EFI for the video rom will cause issues during boot

 

BTW. the 5060 card's rated speed is when used in a pci-e 4.0 or higher system the card is only x8 not x16

 

so in the z620 which has a pci-e 3.0 system the cards rated speed will be approx. half it's stated speed

 

in other words not majorly faster than the 980 card you removed

 

although the 16gb ram and DLSS will be quite useful with newer apps/games

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.