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HP Recommended
HP compaq 6200 Pro SFF
Microsoft Windows 10 (64-bit)

I recently bought a Radeon AMD HD 6450 and physically installed it into my computer. I've been trying to follow the instructions on how to install the drivers and so on, but under device manager in windows 10, the AMD card does not show up. I've tried disabling the pci security on the slot (not sure what that does but saw it in a thread elsewhere) but nothing I've done has worked so far, including downloading all of the auto detect software from AMD. is there anything I'm doing obviously wrong or am missing?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DelVare,

This inexpensive HD 6450 has HDMI

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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6 REPLIES 6
HP Recommended

@DelVare , welcome to the forum.

 

The HD 6450 is definitely on the compatible list for your motherboard and it appears that you are doing all of the correct procedures.  Actually, you shouldn't have to change any of the BIOS settings for it to work.  The only suggestion that I have is, make certain that your software and drivers are all up to date by running HP Support Assistant and Windows Update.  Also, install the latest driver from AMD:  https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000-series/amd-radeon-hd-6450



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Thank you for your reply, i actually ended up trading it in with a NVIDIA GEFOCE GT 710 thinking there was something wrong with the video card. I've check to make sure all of HP/Windows are updated, but as with the AMD GPU, it wont even let me download the drivers, saying the hardware is not detected... im not sure where to go from here 

HP Recommended

Thank you for the additional information, @DelVare!

 

I believe your problem with the GT 710 is caused by the card not being compatible with the motherboard.  The GT 710 requires UEFI in the motherboard instead of a standard/Legacy BIOS:   https://www.howtogeek.com/175649/what-you-need-to-know-about-using-uefi-instead-of-the-bios/

 

HP didn't begin using UEFI until mid-October, 2012.  From the information that I have on your computer it was released in 2011.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

@DelVare,

This driver is supposed to work with the HD 6450 and WIN 10.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

Thank you for the explanation, honestly my intent with buying a graphics card for this system is to allow for an HDMI output, and improve graphics for small scale 3d modeling (solid works for example, but mostly for parts and not large assemblies). would you be able to recommend or point me in the direction of where I can find good options compatible with my system?

 

thank you again for all of your feedback and input

HP Recommended

@DelVare,

This inexpensive HD 6450 has HDMI

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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