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‎12-14-2019 10:00 AM

HP Recommended
Product: h8-1100z
Operating System: Microsoft Windows 10 (64-bit)

I purchased a new GPU and my monitor receives no HDMI signal after installation. The system does start (no beeping) and the GPU's fans spin. I'm worried it might be incompatible with my motherboard. Can anyone tell me if this GPU incompatible with my motherboard/BIOS? Any info would be much appreciated.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-14-2019 12:07 PM

HP Recommended

Hi Izzy19,

 

You're very welcome.

 

Three items to look at:

 

1. Power supply, you have a 550 watt part so you are good here.

2. Length and height of graphics card. Your MB and chassis should be good for a dual slot card at around 10.5 inches in length.

3. Legacy graphics card. I don't usually work with AMD graphics cards because they require more power.

But a Nvidia 600 series graphics card would work with your system. 

 

It may be hard to find a new 600 series Nvidia part. For example, a Nvidia GTX 670 requires a 500 watt PSU with two six pin PCIe power connections. The 670 is 9.5 inches in length.

 

Regards

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6 REPLIES 6

‎12-14-2019 10:25 AM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

BIOS version 7.16 does not support newer AMD or Nvidia graphics cards.

 

You need BIOS version 8.xx or higher.

 

HP is not providing additional BIOS updates beyond version 7.16. 

 

Regards

 

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‎12-14-2019 11:09 AM

HP Recommended

Thank you for your reply. Is there a list of compatible GPUs for my BIOS version, or a way for me to tell whether a GPU will be compatible? I still want to upgrade my GPU but obviously I need to know whether it will work with my BIOS version. The only site I have been able to find is this, and I don't know if it is trustworthy or not: http://www.pc-specs.com/mobo/HP/HP_M3970AM-HP_(Angelica2)/2042/Compatible_GPUs 

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‎12-14-2019 12:01 PM - edited ‎12-14-2019 12:08 PM

HP Recommended

Hello
It is very difficult to confirm anything
All that we can give here, it is possibly some models installed on this motherboard!
So these are old graphics cards
For more recent, the best is to test with a pro, or possibly find an example on the net of graphics card installed on the same motherboard
For the indicated site, I already consulted it, but I did not find if the indicated models were tested, or if it is more a probability!

so you can search here paying attention to the model of the motherboard installed

https://support.hp.com/us-en/product/hp-pavilion-hpe-h8-1100-desktop-pc-series/5146418/product-info

Sorry but

Motherboard: M3970AM-HP Angelica2 2AC8 Micro-ATX http://www.pc-specs.com/mobo/HP/HP_M3970AM-HP_(Angelica2)/2042

the given product page just says:

  • Manufacturer: Gigabyte M3970AM-HP
  • HP: Angelica
  • GeForce GT 530 (2 GB)
  • GeForce GT 545 (3 GB)
  • GeForce GTX 550i (1 GB)
  • GeForce GTX 580 (1.5 GB)
  • Radeon HD 6570 (1 GB)
  • Radeon HD 6670 (1 GB)
  • Radeon HD 6850 (1 GB)

https://support.hp.com/us-en/product/hp-pavilion-hpe-h8-1100-desktop-pc-series/5146418/document/c030...

And possible :

Must select one of the following options:
  • GeForce GTX 550 (1 GB)
  • GeForce GTX 580 (1.5 GB)
  • Radeon HD 6850 (1 GB)
  • Radeon HD 7670 (1 GB)
  • Radeon HD 7770 (2 GB)
  • Radeon HD 7950 (3 GB)
  • Manufacturer: M3970AM-HP
  • HP: Angelica
Power output wattage
  • 600 Watt

https://support.hp.com/us-en/product/hp-pavilion-hpe-h9-1100-phoenix-desktop-pc-series/5154893/docum...

 

 

 

 

 

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‎12-14-2019 12:07 PM

HP Recommended

Hi Izzy19,

 

You're very welcome.

 

Three items to look at:

 

1. Power supply, you have a 550 watt part so you are good here.

2. Length and height of graphics card. Your MB and chassis should be good for a dual slot card at around 10.5 inches in length.

3. Legacy graphics card. I don't usually work with AMD graphics cards because they require more power.

But a Nvidia 600 series graphics card would work with your system. 

 

It may be hard to find a new 600 series Nvidia part. For example, a Nvidia GTX 670 requires a 500 watt PSU with two six pin PCIe power connections. The 670 is 9.5 inches in length.

 

Regards

Was this reply helpful? Yes No

‎12-14-2019 12:36 PM

HP Recommended

Thank you both for the help. I want to try a few more things, but if they don't work I will try finding an Nvidia 600 series card or downgrade to one from the system build lists.

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‎12-14-2019 12:56 PM

HP Recommended

Hi Izzy19,

 

You're very welcome.

 

You have options.

 

Regards

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