Ram Speed is capped at 2400mhz when 32GB is inserted

[Keeger]

I have a Reno2 Motherboard in my Victus gaming desktop. Model TG02-0020. I upgraded the ram to 16GB (2x8GB) and it showed the speed in task manager to be at 3200mhz. I just installed 32GB (2x16) Ram (T-Force VulcanZ) which also support 3200mhz, but when I go into task manager it only shows them at 2400mhz. Some troubleshooting tips I have seen is that I should set XMP to ON in Bios, however I don't see that option. My system has a i5-12400F, which should support up to 128GB at 3200mhz. Any way to get these sticks to run at their supported 3200mhz? Thanks

[Prométhée · Accepted solution]

hi

this option will definitely not be available for this motherboard..
and if you have original

https://support.hp.com/hk-en/document/c08218295
8 GB DDR4-3200 MHz RAM (1 x 8 GB)
that you install 16 gb without problem, no reason to be obliged to modify anything..
that said, although sometimes possible, hp validates 32 gb, no more

https://support.hp.com/hk-en/document/c08107634

• Dual channel memory architecture (One DIMM per channel)
• Two DDR4 UDIMM (288-pin) sockets
• Supports up to PC4-25600 (DDR4-3200)
• Supports 4 GB and 8 GB DDR4 UDIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 32 GB (unbuffered) with two 16 GB DIMMs on 64-bit systems

So, are your new modules the same as already tested..
the problem may simply come from these new modules

[JT_Victus]

I have exactly the same issue with the following Victus TG02 model: https://support.hp.com/cl-es/document/c08215642

Is there any way to run 2x16GB of RAM at 3200Mhz on this Reno2 motherboard or is it just impossible?

Thanks

[Keeger]

Thank you for the detailed explanation and help!