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‎05-13-2019 10:38 PM

HP Recommended
Product: Pavilion Gaming Desktop 690-00xx
Operating System: Microsoft Windows 10 (64-bit)

I am wanting to upgrade the ram on my computer, but the specs say that it will only accept 4 gb or 8 gb sticks, yet the specifications say that it can support up to 32 gb. So which is it? There are only 2 dimm slots, so with 2 8gb sticks I would only be able to achieve 16gb, not 32gb which is what the maximum is listed as. 

1 REPLY 1

‎05-14-2019 12:11 AM

HP Recommended

@Lukifur , welcome to the forum.

 

Here is the memory that is recommended by Crucial Memory for your computer.  As you will see, they have kits with 2 x 16 GB.  If they recommend memory it is guaranteed to work.  You can contact their Tech Support to make certain the amounts are correct.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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