• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Gaming Desktop 690-0012no
Microsoft Windows 11

Hello. I was wondering about 32gb ram upgrade, is it possible with sunflower motherboard?

690-0012no

 

I heard that crucial is good for these kind of computers but i'd like to get confirmation here before i order anything.

I was looking for this combo

https://uk.crucial.com/memory/ddr4/cp2k32g4dfra32a

 

2 REPLIES 2
HP Recommended

Hi:

 

Usually, the Crucial memory report is almost always right.

 

If you want confirmation that your PC will support 2 x 16 GB of memory, run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If you want the Crucial Pro memory, then you need this kit:

 

Crucial Pro 32GB Kit (16GBx2) DDR4-3200 UDIMM | CP2K16G4DFRA32A | Crucial.com

 

The kit you posted was for 2 x 32 GB of memory, which your PC cannot support.

HP Recommended

Hi @Esalexanderr

 

yes, it supports 32 GB of DDR4-2400 ram, setting a higher frequency has no effect, the memory BUS will lower the frequency to 2400. But if you want you can put it but remember it does not go to that frequency.

 

HP Desktop PCs - motherboard specifications, Sunflower | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.