Random Blackouts

[Anon179]

Hey i have an issue with my Gaming PC. Every now and then i get random blackouts where the PC suddenly goes black. It tries to restart and sometimes it works but sometimes it stays in a reboot loop where the fans spin up and LEDs light up. Eventually it powers on and works again. Issues dont happen only under load but also while idle or only browsing. Sometimes it even boots randomly without any click of the power button or similar. 

I tested the components and couldn't find an easily solvable issue. With my amateur knowledge and some research I now suspect it could be a PSU issue. I wanted to try and order a new and more powerful one to replace the old one (About 4 Years old) but HP shop page doesn't seem like the most userfriendly. And I am unsure which I can combine with my PC. Parts are still the standard parts for my model.
Could someone maybe tell me if I am on the wrong path with the PSU or if not point me to a suitable replacement PSUI could order?

[Bill_To]

Greetings,

Yes, your PC's symptoms could indicate a power supply as a possible failure point. However other faulty components can also cause the symptoms you are experiencing. High component thermals can cause these symptoms.

One method, out of other options, to test PC components would be to install the HP MB add-in components in a known good test bench MB and power supply.

Doing this normally requires a local PC Tech to do the work since most users don't have spare PC components.

The PC Tech could then check your PC's power supply and MB.

The above component tests should isolate the bad component.

You would have to provide a HP Product Number to check power supply purchase upgrade options for your specific HP PC.

Some HP PCs use standard: ATX or uATX power supplies. Some HP PCs require a proprietary HP power supply.

Buying a replacement part without verifying the part you are replacing is defective can turn into a component replacement rabbit hole.

Regards