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HP Recommended

Hi Paul, 

 

My pc is Hp All in one 27 dp1002a PC. I would like to upgrade the Ram memory and SSD. Can you help me with?

 

Thank you very much

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Yes, based on that product number, this is the model of your PC, which is what you posted originally.

 

HP All-in-One 27-dp1002a PC Product Specifications | HP® Customer Support

 

So, the information I have provided you regarding the memory/SSD upgrade info is still applicable.

View solution in original post

15 REPLIES 15
HP Recommended

Hi:

 

Below is the link to the product specs for your PC.

 

HP All-in-One 27-dp1002a PC Product Specifications | HP® Customer Support

 

The memory upgrade info can be found by clicking on the motherboard specifications link.

 

Your AIO PC can support 2 x 16 GB of DDR4-3200 memory.

 

This DDR4-3200 memory chip should be compatible with your PC:

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

 

Regarding the NVMe SSD, the NVMe slot is PCIe Gen 3, so the only thing you can do with that would be to install a larger capacity NVMe SSD if 512 GB of storage is insufficient.

 

If you want to install a larger capacity NVMe SSD, look into either the Samsung 980 (not 980 Pro), or the Western Digital Blue SN570, PCIe Gen 3 NVMe SSD's.

 

Perhaps this service teardown video will be of help to you for opening up the PC:

 

Removing & Replacing Parts | HP 27-inch All-in-One Desktop PC | HP Computer Service | @HPSupport - Y...

HP Recommended

Hi Paul, 

 

Thank you very much for your response. Actually, my correct model is 

HP All-in-One PC 27-dp1000i (1K789AV)

Is there any difference?
HP Recommended

You're very welcome.

 

There shouldn't be, but you will need to know the exact model number of your PC from the list at the link below.

 

HP All-in-One PC 27-dp1000i (1K788AV) Product Information | HP® Customer Support

 

The 27-dp1000i (1K789AV) is the general model series under which you can see the huge list of model numbers under that umbrella.

 

What you might be able to do is to enter your PC's serial number in the box at the link below and it may give you an exact model number based on the serial number.

 

HP PartSurfer

 

If you get a different product number or model number, please let me know and I will look it up or you can see if it is on that list of PC's under the product information drop down list in the first link I posted.

HP Recommended

Hi,

The product number is 52J12PA. Is there any help?

HP Recommended

Hi:

 

Yes, based on that product number, this is the model of your PC, which is what you posted originally.

 

HP All-in-One 27-dp1002a PC Product Specifications | HP® Customer Support

 

So, the information I have provided you regarding the memory/SSD upgrade info is still applicable.

HP Recommended

Thank you very much. 

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

Can I use this  Crucial P5 Plus 2TB PCIe M.2 2280SS SSD?

 

and for the memory, can I use Corsair Vengeance Series 16GB (1 x 16GB) DDR4 SODIMM 3200MHz CL22 SODIMM Memory

HP Recommended

Hi:

 

Your PC should support the Crucial P5+ but it is only going to run at the max speed your PC's PCIe Gen 3 NVMe slot can run the memory at.  I believe the P5+ is a Gen 4 SSD.

 

Another option would be the WD Blue SN570 2 TB if it is available in Australia and costs the same or less.

 

That is PCIe Gen 3.

 

The Corsair memory you selected should work fine since it is CL22.

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