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- Re: All in one PC-The number part of the keyboard is not res...

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12-31-2019 06:04 PM
I have an HP all-in-one PC 20. I much have touched the wrong keys because now only my numbers work on the keyboard and none of the letters work . that is really problematic since I need the letters to type in my password. There is no number lock key on this keyboard.
01-03-2020 02:40 AM
Hi @Helpinca
Welcome to the HP Support Community. I'd be happy to assist you with the keyboard issue.
Turn off Num lock from the keyboard - Hit the Num lock key and it will turn off. A light beside the key or on the top or sides of the laptop will go off to confirm this action.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee
01-08-2020 01:16 PM - edited 01-08-2020 01:16 PM
@justrosie Some HP Envy notebook computers come with integrated numeric keypads. However, the numeric keypad used in these computers differs from the standard numeric keypad in that it does not have a dedicated number lock key (Num Lock) with which to toggle between numeric input and other functions. By default, the numeric keypad is always On, allowing for number input only. In some situations, the numeric keypad is inadvertently turned Off. If the numeric keypad gets turned off, you can use the Windows On-Screen Keyboard to turn it back on.
For details on toggling the options using the on-screen keyboard: click here
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
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