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‎07-31-2017 03:46 PM

HP Recommended

Did you ever find out how?  Having the same problem with my HP, though it's a different model.

1 person had the same question
1 REPLY 1

‎07-31-2017 04:19 PM - edited ‎07-31-2017 04:30 PM

HP Recommended

Hi,

 

Please post the HP product number for your PC. How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers. This will allow others to review your issue, make suggestions and review your responses. This is usually the best way to get assistance.

 

Additionally, post any modifications that you have made to your PC.

 

And which C states are you referring to?

 

C states.jpg

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
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