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‎12-31-2019 01:21 PM

HP Recommended

HP ENVY desktop Computer

1 REPLY 1

‎12-31-2019 02:45 PM

HP Recommended

@BayouFun1,

I have separated your inquiry because you attached it to an inquiry that was 2 YEARS old.

Please restate your question, including exact model number. Saying ENVY is like saying Chevy.

Try pressing on the door. If this is a vertical DVD drive be absolutely sure you engage the center hub of the DVD upon the spindle. Failure to do so will let the DVD fall into the drive as it closes, and you'll have a nightmare trying to get it out.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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