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HP Recommended
HP All-in-One Desktop 24-cb0xxx
Microsoft Windows 11

I have an HP All-in-One Desktop 24-cb0xxx with a Realtek 8852BE wifi adapter and Intel Pentium Silver J5040 processor. I want to upgrade to a different wifi card. I've tried the Intel AX210 and the Intel AX200 but they don't seem to work with this computer. The wifi works when I first turn the computer on, but if I restart, the wifi driver seems to uninstall itself and I can't use the wifi at all. Is there another card that is compatible with this computer?

1 REPLY 1
HP Recommended

Based on what you have already done, I would say that you can't upgrade the Wi-Fi card.

 

Seems like the BIOS is blocking the Intel cards from working.

 

I'm pretty surprised that neither Intel card worked if you selected the non-vPro models.

 

You can go through this list of PC's--start with the first product number that does not end in a 'R.'

 

HP PartSurfer

 

R = Refurbished and those models will be repeated in the listing without the R.

 

I went down about the first 10 and most of them come with worse cards than the RTL8852BE, so believe it or not, you got lucky.

 

Have you updated the Wi-Fi card driver to the latest version HP has for that model card?

 

6001.15.154.0   08/27/2024

 

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155074.exe 

 

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