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‎07-30-2024 06:29 PM

HP Recommended
Product: Hp laptop

How do I recover data from my broken motherboard?? I needed some help here. I'm using a insignia file USB cable bit it doesn't work unfortunately. Anything will help thanks again. Caroline Struniak I'm recovering some old drawings 

Caroline
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5 REPLIES 5

‎07-31-2024 06:10 AM

HP Recommended

I think you may want to look for a means to recover data from the hard drive instead of the motherboard.  If the laptop has failed for some reason, then all of the data stored will be on the hard drive.  In order to recover the data needed, it would help to have the model number of the laptop and some explanation of what happened to cause the failure.


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‎08-02-2024 10:55 AM

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How can I recover data from a HP laptop that doesnt use a hard drive. It has a soldered chip for saving data?

 

Caroline
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‎08-03-2024 04:30 AM - edited ‎08-03-2024 04:31 AM

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Since the model number has not been posted, I cannot say.  If it is as you say, then most likely it is not possible, or will require much more work.

How do you know there is a motherboard failure?


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‎08-03-2024 01:17 PM - last edited on ‎08-04-2024 03:22 PM by Retired

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The serial number of the Motherboard is: [personal info removed]

Caroline
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‎08-04-2024 05:14 AM

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According to what I found, the PC is a Stream 14-AX022NR and has a 32 GB eMMC as a hard drive.

What does the PC do when a start-up is initiated. Please explain in detail what you see and/or hear.  Do not say "it doesn't work"


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