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Microsoft Windows 11

My newish HP All-in-One PC has had a red vertical line on the screen for the last few months.  I only bought the PC in December 2023.  Following trying to seek a solution to the issue, I have discovered that this is a hardware issue to do with the BIOS / graphics card issue and indicates that there is a motherboard failure. 

 

Therefore, I would be entitled to a refund or a new PC.

 

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