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HP Recommended
HP Pavillion 500-017c desktop computer
Microsoft Windows 10 (64-bit)

Having refreshed my system with Windows 10, I've had a few issues. I had help from this forum on solving all the issues, except for one:  My dvd drive is not being recognized....message I receive is:  "E:/Directory name is invalid"

 

I have circumvented that by going to the disk management area of start up choices and clicked on the E drive there.  But this is starting to be a big inconvenience, to say the least.

 

Any suggestions?  I tried the deletion (in device manager) of the dvd/cd rom drive and drivers, also updating them....nothing has helped so far.

 

Ron

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The only suggestion I can offer would be to go through the troublshooting steps at the link below.

 

You have already tried one of them...

 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

The only suggestion I can offer would be to go through the troublshooting steps at the link below.

 

You have already tried one of them...

 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

HP Recommended

Thanks Paul, I'll try that.  Will let you know the outcome.

HP Recommended

You're very welcome, Ron.

HP Recommended

Your suggestion worked just fine Paul.

 

Again, thank you very much for your help and expertise.

 

Ron

HP Recommended

Anytime, Ron.

 

Glad to have been of assistance.

 

Paul

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